Bopple (collectively, Bopple, we, us, our) is committed to protecting your privacy. We have prepared this GDPR Privacy Notice to describe to you our practices regarding personal information we collect from users of our services, including our website at www.bopple.com, our web application at www.bopple.app, and our App available on the Apple Store and Google Play, and all other services provided by Bopple (Services).
Our primary privacy obligations are derived from Australian law. Our Privacy Policy, available on our website, sets out how we comply with these obligations. Sometimes, we also handle the information of EU citizens or share data with other organisations which do so or provide services to individuals located in the EU. To the extent that we do so, this GDPR Privacy Notice for EU General Data Protection Regulation applies.
The processing of Personal Information will always be in line with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), the General Data Protection Regulation (GDPR), and in accordance with country-specific data protection regulations and other applicable to Bopple. We have implemented a number of technical and organisational measures to ensure the most complete protection of Personal Information processed through the Services.
The GDPR provides you with eight key rights, being the right to:
Where we rely on your consent as the lawful basis to process your data under the GDPR we will always ask for you to positively affirm your acceptance. By clicking to accept this Privacy Notice, you acknowledge and agree to be bound by this Privacy Notice.
We note that all contact or other data forms where consent is required to be given by you include no pre-checked checkboxes so that you are able to freely, affirmatively opt-in. We will also provide you with notice on the Services specifically detailing what it is that you are consenting to in clear and plain language as well ensuring that each matter that requires consent is clearly distinguishable.
For all areas of the Services where consent is given it is just as easily able to be withdrawn through the appropriate account settings on the Services or by contacting us.
If you believe that consent has not been given freely or in breach of the terms of this Privacy Notice, please contact us.
We will only collect Personal Information from you if it is reasonably necessary for one or more of our functions or activities. Personal Information means any information that allows someone to identify you, including, for example, your name, telephone number, e-mail address, date of birth, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
4.1 Information you provide to us
a. Account and User Content
The legal basis for this processing is based on:
b. Payment Data
This Personal Information is needed to enable us to process your payment for the goods or services.
c. Contact and Messaging Data
d. Subscription Data
4.2 Information we collect as you use our services
a. Meta Data including Location Data
b. Log Data
c. Analytics
4.3 Information we collect from others
a. Data and content other people upload
5.1 Use of personal information
We will only use or disclose your personal information for the purposes for which we advised you we were collecting it for as noted in this Privacy Notice and including to:
We agree to not use or disclose this information for a secondary purpose unless you consent to us doing so, or another exception applies under applicable laws.
For the purposes of the law, some information we hold about you may be considered 'sensitive' as a special category of data and therefore subject to greater protection. In the event that we hold sensitive information about you, we will only disclose or use that information with your consent or if another exception applies under applicable laws.
We will also use or disclose your personal information or sensitive information if we are required to do so by law or a court / tribunal order, or if we reasonably believe that the use or disclosure of the information is reasonably necessary for an enforcement related activity or on behalf of an enforcement body, in which case we will make a written note of the use or disclosure or another exception applies under relevant laws.
5.2 Creation of anonymous data
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose.
We may collect information regarding customer activities on our Services including the website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and Services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Notice.
We may disclose your Personal Information to third parties for the purposes contained in this Privacy Notice, including without limitation to:
a. Service Providers
We may share your Personal Information with service providers to:
The service providers (and if necessary, data processors) include:
These third party service providers are required not to use your Personal Information other than to provide the services requested by Bopple.
b. Affiliates and Acquisitions
c. Third parties including those you choose to share your data with
d. Other disclosures
If you do not provide us with the personal information described above, some or all of the following may happen:
8.1 What are cookies?
A cookie is a small piece of text sent to your browser by a website that you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.
8.2 Use of cookies
Bopple’s Services including websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Notice.
Bopple and our partners also use cookies and other technologies to remember personal information when you use our Services. Our goal in these cases is to make your experience with Bopple more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the Bopple platform. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system and provide you with better customer service.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
8.3 How to manage cookies
Some people prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit you. If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to manage your preferences. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Bopple Services may not be available once cookies are disabled.
Subject to the GDPR you may request to access the personal information we hold about you by contacting us. All requests for access will be processed within a reasonable time.
a. Accessing or rectifying your Personal Information
b. Deletion
We keep data for as long as it is needed for our operations. If you deactivate and delete your Account, your data will no longer be visible on your Account. Please keep in mind that third parties may still retain copies of information you have made public through our Services.
If you wish to have us delete your data, please contact us.
c. Object, restrict or withdraw consent
If you have an Account on the Services, including the website, you will be able to view and manage your privacy settings. Alternatively, if you do not have an Account, you may manually submit a request to us if you object to any Personal Information being stored, or if you wish to restrict or withdraw any consent given for the collection of your Personal Information.
You may withdraw your consent to the processing of all your Personal Information at any time. If you wish to exercise this right, you may do so by contacting us.
You may withdraw your consent or manage your opt-ins by either viewing your account on the Services or clicking the unsubscribe link at the bottom of any marketing materials we send you.
d. Portability
We may, if required and possible, provide you with the means to download the information you have shared through our services. Please contact us for further information on how this can be arranged.
In certain instances, we may not be required or able to provide you with access to your personal information. If this occurs, we will give you reasons for our decision not to provide you with such access to your personal information in accordance with the GDPR.
There is no application fee for making a request to access your personal information. However, we may charge an administrative fee for the provision of information in certain circumstances such as if you make repeated requests for information or where the information is held by a third-party provider.
Where we act as a data processor, we do so on behalf of our client and in accordance with their instructions. This means that should you wish to access, review, correct, transfer, modify or delete any Personal Information we process on behalf of a client you should contact the client with your request.
Bopple stores Personal Information in Amazon Web Services. Bopple takes the security of your personal information very seriously. We will take all steps reasonable under the circumstances to protect your personal information from misuse, interference, loss; and unauthorised access, modification or disclosure. We will process Personal Information securely and apply and maintain appropriate technical and organisational measure to protect Personal Information.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Notice.
Where we transfer Personal Information from within to outside of the European Union or EFTA States, we ensure an adequate level of protection for the rights of data subjects based on the adequacy of the receiving country’s data protection laws.
We may disclose personal information to our related bodies corporate and third-party suppliers and service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.
We may disclose your personal information to entities located outside of Australia, including the following:
We may disclose your personal information to entities within Australia who may store or process your data overseas.
We take all reasonable steps to ensure that the personal information we collect about you is accurate, up to date and complete. Where we collect that information from you directly, we rely on you to supply accurate information. Bopple makes it easy for you to keep your personal information accurate, complete, and up to date. Where we use or disclose your personal information, we will also ensure that your personal information is relevant.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law. We may retain your information for fraud prevention or similar purposes.
Bopple welcomes your comments or questions regarding this Privacy Notice.
If you have a question regarding this Privacy Notice or you would like to make a complaint, please contact us by email by using our contact details on the Services or below.
If you reside in the European Union of EFTA States, the data controller that is responsible for your Personal Information is:
If you wish to raise a concern about our use of your information you have the right to do so with your local supervisory authority.
© 2020 Bopple Technologies Pty Ltd. All rights reserved.
Last updated 8 January, 2020